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Contact: DHL Express - Complaints

Please complete the form below to register a complaint and a Customer Service advisor will contact you.

Alternatively, if you would like to speak to a Customer Service advisor, please call Customer Service.

Non-UK Shipments: If your complaint is about a shipment that was not sent from or destined to the UK, please contact DHL in the country where you are situated. This will ensure that your complaint is dealt with as efficiently as possible.


Your Details

Fields marked with an asterisk (*) are mandatory.

Shipment Complaint

If your complaint relates to a specific shipment, please enter the tracking number:
Enter your Waybill or ‘JD’ Number
 
Tracking
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Track Same Day ShipmentsExternal Link