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Contact: DHL Express - Tracking Enquiries

Please complete the form below and a Customer Service advisor will contact you within 1 working day.

For urgent enquiries, please contact Customer Services on 0844 248 0844**.
Please provide as much information as possible to enable us to deal with your enquiry promptly.

If you received an email suggesting that DHL is attempting to deliver a package requesting that you open the email attachment in order to affect delivery, this email is fraudulent, the package does not exist and the attachment may be a computer virus. Please do not open the attachment or click any links. This email and attachment do not originate from DHL.

If you are still in doubt about the authenticity of the email, track the number provided. If no tracking results are returned, it is not a valid tracking number and the email was not sent by DHL.

Your Details

Fields marked with an asterisk (*) are mandatory.

Shipment Details

Enter your Waybill or ‘JD’ Number
(e.g. size, colour, logos, other distinguishing features)

** Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.
If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.

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