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e-Billing

At DHL we are committed to offering a quality service to all our customers. Our electronic billing service provides an accurate, faster and more efficient accounts payable service.
DHL e-Billing is an environmental friendly and efficient way to receive, manage, query and pay your DHL invoices online.

Register or Access e-BillingExternal Link / New Window

What are the benefits?
  • Paperless Transactions: When an e-invoice has been raised an email is sent to you with the invoice attached in PDF format and containing the web link to the e-Billing website where you can view and download your invoice in several formats.
  • Multiple Formats: E-invoices can be downloaded in a variety of formats including HTML, CSV file (for importing into a spreadsheet such as Excel), PDF (ideal for printing or sending as an attachment) and XML.
  • Online History Search: Your e-invoices are online for 12 months, so you can quickly search and find an invoice in a matter of seconds.
  • Waybill Retrieval: Waybill images are available to view online making it easier for you to review and validate your invoices.
  • Register Invoice Enquiries Online: If you have a query regarding your shipment, this can be logged online saving the need to telephone.
  • Pay Online: Using a combination of digital signatures and powerful encryption technologies you can pay your e-invoices quickly and securely online using your e-Billing login.
  • Direct Debit Registration: You can set up your DHL account on Direct Debit using our online mandate form.
Register or Access e-BillingExternal Link / New Window
Our e-Billing website is easy to use and requires no training. You can use it to view and pay new e-invoices, search through archived invoices and import invoice data directly into your accounting package.

Register or Access e-BillingExternal Link / New Window
  1. Register your account on the e-Billing websiteExternal Link / New Window: Access e-Billing services. You only need to complete 7 fields and select your preferred language
  2. Upon validation, you will be issued with a username and password. The username will be your email address. Use this to login to our e-Billing website.
  3. You can login to the e-Billing website at any time, from any PC using a browser such as Internet Explorer.
Register or Access e-BillingExternal Link / New Window