Skip to content
Skip to service links: contact, tools, help, the group
Skip to search
Skip to main navigation
Skip to sub navigation
Skip to Footer with links to masthead, print, email a friend and disclaimer
 

Electronic Billing

At DHL we are committed to offering a quality service to all our customers. Our electronic billing service provides an accurate, faster and more efficient accounts payable service.
DHL MyBill is an environmentally friendly and efficient way to receive, manage, query and pay your DHL invoices online.

Register or Access MyBillExternal Link / New Window

What are the benefits?
  • Paperless Transactions: When an e-invoice has been raised an email is sent to you with the invoice attached in PDF format and containing the web link to the MyBill website where you can view and download your invoice in several formats.
  • Multiple Formats: E-invoices can be downloaded in a variety of formats including HTML, CSV file (for importing into a spreadsheet such as Excel), PDF (ideal for printing or sending as an attachment) and XML.
  • Online History Search: Your e-invoices are online for 12 months, so you can quickly search and find an invoice in a matter of seconds.
  • Waybill Retrieval: Waybill images are available to view online making it easier for you to review and validate your invoices.
  • Register Invoice Enquiries Online: If you have a query regarding your shipment, this can be logged online saving the need to telephone.
  • Pay Online: Using a combination of digital signatures and powerful encryption technologies you can pay your e-invoices quickly and securely online using your MyBill login.
  • Direct Debit Registration: You can set up your DHL account on Direct Debit using our online mandate form.
Register or Access MyBillExternal Link / New Window
Our MyBill website is easy to use and requires no training. You can use it to view and pay new e-invoices, search through archived invoices and import invoice data directly into your accounting package.
 
  1. Register your account on the MyBill websiteExternal Link / New Window: Access e-Billing services
  2. Upon validation, you will be issued with a username and password. The username will be your email address. Use this to login to our MyBill website.
  3. You can login to the MyBill website at any time, from any device.
 
 
For guidance on DHL invoices and credit notes, go to Your Invoice Explained