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Invoice Enquiries

Billing and invoice information for DHL Express UK account holders
DHL account holders can contact us directly for assistance with an invoice query.

Log an Invoice Query

The most efficient way to log an invoice query is via our e-Billing website.
Register or Access e-BillingExternal Link / New Window
If you haven’t signed up for e-Billing yet, you can log invoice queries and documentation requests by calling Customer Accounting on 0844 248 0777*.
* Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.
DHL invoices fall into three different categories:

DHL invoices are available in various formats: