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Complete Guide to Understanding Express Waybill

A waybill must be completed for every express shipment you send with DHL – it helps to ensure timely, accurate and secure delivery. Learn how to complete it here.

Why do I need a Waybill?

  • It tells DHL where your shipment is going, what service you require and how you intend to pay.
  • It tells you the terms and conditions upon which we provide our service. Please read these carefully as they limit and in some cases exclude our liability.
  • It gives you proof of consignment, with a unique number you can use on our web site to track your shipment.
  • It tells customs what's in your shipment, so that it gets cleared quickly and speeds through to its final destination without delay.
Get your waybill right first time! Find out how by moving your mouse over the interactive waybill below.

A step-by-step guide to completing a DHL Express Waybill


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Remember, if you are a DHL Express account holder, you can speed up shipment, waybill and customs paperwork preparation by using Account-holdersDHL Online ShippingExternal Link / New Window: Ship Online with an account.

If you do not have a DHL Express account, you can still take advantage of our Non-Account holdersonline shipping servicesExternal Link / New Window: Ship Online without an account.