Please note: This is applicable to Air Express customers only

A step-by-step guide to completing a DHL air waybill

To send a shipment with DHL, you will need to prepare a DHL air waybill. The air waybill is your shipment's ticket and passport to ensure delivery.

• It tells DHL where your shipment is going, what service you require and how you intend to pay
• It tells you the terms and conditions upon which we provide our service. Please read these carefully as they limit and in some cases exclude our liability
• It gives you proof of consignment, with a unique number you can use on our web site to track your shipment
• It tells customs what's in your shipment, so that it gets cleared quickly and speeds through to its final destination without delay

You can speed your shipment on its way by completing your air waybill correctly. Find out how by moving your mouse over the air waybill below.

Alternatively, as a DHL account holder, you can speed up shipment preparation by using DHL Web Shipping or DHL Connect to prepare your waybills and customs invoices.