DHL
Products / Services eShipping Tools Information Press Careers About DHL
Servicepoint Agent Information
   
The Group Investor Relations
  Track your Shipment
   
 
 More tracking options 
 
Express Services
Logistics
Mail Services
Retail Services
Pick - Pack - Pay
Servicepoint Agent Information
Shipping Tools
Services A-Z
Tariff & Transit
 Select your Location
What is a Servicepoint?
DHL has developed a new retail offering available to the public called Servicepoint. Servicepoint operates from DHL locations and third party outlets across the UK enabling members of the public, SME's, Internet traders, students, foreign visitors and others a convenient and easy way to send and receive parcels to and from anywhere in the world.

Servicepoint is currently recruiting new agents across the UK.
What is an Agent?
Agents are retailers with good customer interface and smart secure premises.

The role of the agent will be to store DHL packaging, process completed parcels, take payment and securely store the parcels for collection by DHL.

An agent will benefit from:

  • DHL Agent commission structure
  • Having DHL services in-store - a unique proposition
  • Footfall generation
What does an Agent require?
New agents must be able to satisfy basic requirements, including:

Technical

Agents access our services using a web based tool that produces the documentation required to send and receive parcels. The minimum system requirements are:

  • High speed internet access
  • PC running Windows XP
  • Printer (minimum: 300 DPI inkjet or laser)
  • Spare USB connection for our scanner
  • Internet Explorer 6.0 or above
  • Adobe Reader 7.0 or above

The equipment should be located close to the point of sale.

Storage Facilities
  • Space to store  DHL Express4you flatpack packaging
  • Secure area for storage of completed parcels

Car parking and extended opening hours would be advantageous.
Find out more
For more information about DHL Servicepoint please download the presentation below.
DHL Servicepoint Overview (PDF, 2283 Kb)

Register
If you would like to register your interest in becoming a DHL Servicepoint agent, please complete our  online registration form.


© 2008
Servicepoint Agents
Register your interest in becoming a Servicepoint Agent
more
Good to Know
DHL Servicepoint
Pick - Pack - Pay
DHL Servicepoint Locator
Find the nearest location for drop-off and collection of your shipments
more