DHL
Products / Services eShipping Tools Information Press Careers About DHL
DHL eTrack
   
The Group Investor Relations
  Track your Shipment
   
 
 More tracking options 
 
Express Services
Logistics
Mail Services
Retail Services
Shipping Tools
Shipping Management
Integration Solutions
Tracking Tools
DHL eTrack
DHL ExpresSMS
DHL SpeedTracking
Services A-Z
Tariff & Transit
 Select your Location
Use E-Mail to track up to 50 express shipments without full internet connection.
No Internet? No problem!
What is DHL eTrack?

DHL has developed a powerful yet simple tool, using your e-mail systems to track express shipments and bring you the latest shipment delivery information. DHL eTrack can track up to 50 air waybills at one time and operates on any e-mail-enabled system, whether it be a PC, mobile phone or handheld device.

How do I track shipments using DHL eTrack?

  1. Create an e-mail and enter your air waybill number(s) in the contents - up to 50 at a time. If you've received an e-mail containing the air waybill number you want to track, forward it to DHL and our system will automatically find it within the text and send you a reply.
  2. Address the e-mail to  track@dhl.com. To send the results to other people, enter their e-mail addresses in the CC field.
  3. Send the message and receive the results via return e-mail within seconds.

What are the benefits?

  • Simple and easy to use
  • Track up to 50 air waybills at a time
  • Tracking information available 24 hours a day/7 days a week/365 days a year
  • Available from any e-mail device with Internet connection, anywhere in the world
  • Provides both detailed and summary shipment information
  • Send tracking results to a CC mail address (e.g. shipper and consignee)
  • Send requests in your own language
  • Free of charge

Technical requirements

  • An e-mail application that runs on a PC or other e-mail-enabled device such as a mobile phone or personal organiser
  • ISP or network connection


© 2008
Country Details
Office addresses & local advice
more