Use E-Mail to track up to 50 express shipments without full internet connection.
No Internet? No problem!
What is DHL eTrack?
DHL has developed a powerful yet simple tool, using your e-mail systems to track express shipments and bring you the latest shipment delivery information. DHL eTrack can track up to 50 air waybills at one time and operates on any e-mail-enabled system, whether it be a PC, mobile phone or handheld device.
How do I track shipments using DHL eTrack?
Create an e-mail and enter your air waybill number(s) in the contents - up to 50 at a time. If you've received an e-mail containing the air waybill number you want to track, forward it to DHL and our system will automatically find it within the text and send you a reply.
Address the e-mail to track@dhl.com. To send the results to other people, enter their e-mail addresses in the CC field.
Send the message and receive the results via return e-mail within seconds.
What are the benefits?
Simple and easy to use
Track up to 50 air waybills at a time
Tracking information available 24 hours a day/7 days a week/365 days a year
Available from any e-mail device with Internet connection, anywhere in the world
Provides both detailed and summary shipment information
Send tracking results to a CC mail address (e.g. shipper and consignee)
Send requests in your own language
Free of charge
Technical requirements
An e-mail application that runs on a PC or other e-mail-enabled device such as a mobile phone or personal organiser