Text your express air waybill number and receive shipment status within seconds.
Express messages on the move.
What is DHL ExpresSMS?
DHL ExpresSMS allows mobile phone users to track the progress of single shipments. Simply text us the air waybill number and we'll respond with the status within seconds. You can forward this to colleagues and customers to keep them in the know too.
How do I use DHL ExpresSMS?
Select the 'Messages' (SMS) menu on your mobile phone, then enter your air waybill number as a new message.
Send the message to +44 7720 33 44 55 (DD HH LL on the telephone keypad), then put this number in your telephone's memory for future use.
In a few moments, you will receive a return SMS message with the details of your shipment.
That's all there is to it!
On request, DHL ExpresSMS will deliver proactive delivery details directly to your phone, allowing you to take immediate action. Simply indicate your mobile phone number when preparing your shipment.
What are the benefits?
Real-time tracking information available 24 hours a day/7 days a week/365 days a year
Same telephone number everywhere in the world - at the same rate
Quicker than calling a Customer Service Agent
Status information can be easily forwarded to colleagues and customers
